MedTechManufacturing
Global Diagnostics Leader
Offline-First Field Service & COVID Track Platform
Offline-First Mobile · Salesforce × SAP Integration · Rapid Deployment
Built GS Insight — an offline-first mobile app integrating Salesforce and SAP for Field Service Engineers — and COVID Track, a pandemic health management platform delivered from design to live in 3 weeks.
The Challenge
- —Field Service Engineers servicing instruments at customer sites with no offline capability
- —No unified view or integration between Salesforce and SAP for field workflows
- —COVID health tracking for on-site manufacturing staff managed entirely on spreadsheets
- —Contact tracing, case routing, and leave management all handled manually
What We Built
- —GS Insight: offline-first mobile app for Field Service Engineers
- —Industry-first integration pulling data from Salesforce, writing back to both Salesforce and SAP
- —Full offline mode with automatic data sync on connectivity restore
- —COVID Track: employee health submission, automated CRT routing, contact tracing and leave management
- —COVID Track delivered from design to live in 3 weeks
The Outcomes
- —First Salesforce × SAP mobile integration of its kind in production
- —Field engineers fully operational in zero-connectivity environments
- —Manual COVID spreadsheet process fully digitised and automated
- —Faster case response and contact tracing across the organisation
- —Critical pandemic infrastructure live in 3 weeks
Key Results
3 Wks
COVID app design to live
First
Salesforce × SAP mobile integration
Offline
Field app connectivity requirement
Tech Stack
React NativeSalesforceSAPNode.jsSQLiteREST APIsAWS
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